Resource · OHS · Alberta
A practical step-by-step you can use right now if you've received a contact report, compliance order, or stop-work notice from an Alberta OHS officer.
Quick Answer
Read the order carefully, identify the deadline, address the underlying hazard, document what you did, draft a written response that matches each item in the order, get it reviewed before submitting, and be ready for a follow-up. The fix matters more than the paperwork — but the paperwork has to reflect the fix.
Active stop-work order or serious incident?
Call (780) 473-4772 directly. Office hours are Mon–Fri 7:30–4:30 PM MT (Fri closes 12:00 PM). Closed weekends and Alberta statutory holidays. Leave a message any time and we'll respond as fast as we can.
Work through these in order. Each one builds on the previous — skipping a step usually shows up later.
Read the order carefully
Identify the type — contact report, compliance order, or stop-work — the specific section of legislation cited, and exactly what the officer is asking for.
Identify the deadline
The response timeframe is stated on the order. Mark it clearly. Also note any required posting (some orders have to be physically posted on site).
Address the immediate hazard
Don't wait for the response deadline to fix the underlying issue. The fix matters more than the paperwork — the paperwork has to reflect the fix.
Document everything
Photos, dates, who did what, what was changed, who was retrained, what records were updated. The officer will compare what you said you did to what you can show.
Draft the written response
Match each item in the order. State what was done, when, by whom, and how it will stay fixed. Reference the documentation you've gathered.
Get the response reviewed
A second set of eyes — internal or external — catches gaps before the officer does. This is the highest-leverage step in the whole process.
Submit and follow up
Submit by the deadline through the channel the order specifies. Be prepared for a follow-up visit, and keep the documentation accessible — not buried in an email thread.
SGS Canada Inc.
Industrial Testing · ISO 9001 / ISO 45001
“I am particularly a fan of his "Care" approach, which is driven to elevate management and supervision towards leading safety by example.”
Edison Reis, P.Eng., Canada's Quality, HSE Manager
Straightforward answers about responding to Alberta OHS orders.
Send us the order, the deadline, and what you've already done. We'll get on it fast.