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Resource · OHS · Alberta

OHS Order Response Checklist for Alberta employers.

A practical step-by-step you can use right now if you've received a contact report, compliance order, or stop-work notice from an Alberta OHS officer.

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Quick Answer

What do I do if I get an Alberta OHS order?

Read the order carefully, identify the deadline, address the underlying hazard, document what you did, draft a written response that matches each item in the order, get it reviewed before submitting, and be ready for a follow-up. The fix matters more than the paperwork — but the paperwork has to reflect the fix.

Active stop-work order or serious incident?

Call (780) 473-4772 directly. Office hours are Mon–Fri 7:30–4:30 PM MT (Fri closes 12:00 PM). Closed weekends and Alberta statutory holidays. Leave a message any time and we'll respond as fast as we can.

The checklist

Work through these in order. Each one builds on the previous — skipping a step usually shows up later.

  1. 1

    Read the order carefully

    Identify the type — contact report, compliance order, or stop-work — the specific section of legislation cited, and exactly what the officer is asking for.

  2. 2

    Identify the deadline

    The response timeframe is stated on the order. Mark it clearly. Also note any required posting (some orders have to be physically posted on site).

  3. 3

    Address the immediate hazard

    Don't wait for the response deadline to fix the underlying issue. The fix matters more than the paperwork — the paperwork has to reflect the fix.

  4. 4

    Document everything

    Photos, dates, who did what, what was changed, who was retrained, what records were updated. The officer will compare what you said you did to what you can show.

  5. 5

    Draft the written response

    Match each item in the order. State what was done, when, by whom, and how it will stay fixed. Reference the documentation you've gathered.

  6. 6

    Get the response reviewed

    A second set of eyes — internal or external — catches gaps before the officer does. This is the highest-leverage step in the whole process.

  7. 7

    Submit and follow up

    Submit by the deadline through the channel the order specifies. Be prepared for a follow-up visit, and keep the documentation accessible — not buried in an email thread.

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Related reading

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OHS Orders & Compliance

How we help Alberta employers respond to OHS orders, contact reports, and stop-work notices.

Article

Alberta OHS compliance orders: what officers actually target

What officers tend to look for and how to get ahead of the most common gaps.

Frequently asked questions

Straightforward answers about responding to Alberta OHS orders.

An Alberta OHS order is a written direction from an Occupational Health and Safety officer requiring an employer to address a hazard, deficiency, or non-compliance. It can take several forms — a contact report (informal), a written compliance order, or a stop-work order — and each comes with a deadline for response.

The response timeframe is stated on the order itself. For most written orders, the deadline is short — often a matter of days. A stop-work order is immediate. Don't wait for the deadline to start working — the response carries more weight when it shows the issue was taken seriously, not just answered on time.

Challenging an order is a legal step with strict, limited deadlines, handled through a lawyer who specializes in OHS law — not a safety consultant. If you're considering it, get legal advice early. Our role is the part most employers need first: understanding what the order requires, fixing the hazard, and documenting compliance so the file closes — which you have to do regardless.

For most contact reports and standard compliance orders, no. For a stop-work order, a serious incident, or a charge, getting both legal and safety advice early is wise.

Yes. We help Alberta employers draft a defensible written response, address the underlying gaps, and put corrective actions in place that the officer can verify on a follow-up visit. For active orders, call (780) 473-4772 directly.

Need help on a live OHS order?

Send us the order, the deadline, and what you've already done. We'll get on it fast.

Get OHS Help Now (780) 473-4772